1. Pay tribute to every unique you: At keluoda, we firmly believe that every piece of clothing is not just a purchase but the beginning of a deep connection with customers. To ensure that every detail of this process can reach the highest level, we have specially customized a comprehensive and thoughtful delivery policy.

2. Order processing and delivery: Your exclusive customization journey officially begins when you click to confirm payment. Our professional team will complete the order review and preliminary processing as soon as possible, within 48 hours. Then, the goods will enter the careful packaging stage, striving to present them to you in the best condition.

3. Fast and direct delivery at home and abroad: Buernuo will provide you with stable and efficient delivery services no matter where you are. Domestic users can generally enjoy standard delivery in 2 to 5 working days; international orders will take about 7 to 14 working days to deliver, depending on regional differences. We work with several reputable logistics companies to ensure that your baby crosses thousands of mountains and rivers and arrives safely at home.

4. Real-time logistics tracking: Transparency is part of our commitment. Once your order is shipped, an email with complete tracking information will be sent to your email address immediately so you can check the latest updates anytime, anywhere, until the baby arrives safely in your hands.

5. Tariffs and taxes: For cross-border delivery, tariffs and import taxes vary from country to country. We encourage you to check your country's relevant policies in advance to understand the additional costs that may be incurred. keluoda is currently unable to estimate or advance this fee; please be aware.

6. Change and cancel order: If you want to adjust or cancel an order while it is pending, please get in touch with customer service as soon as possible. Once the goods enter the logistics link, the operating space will become limited, so we recommend planning your options.

7. Response to special circumstances: Delivery time may be extended due to force majeure factors such as extreme weather, epidemic blockades, etc. During this period, we will closely monitor the situation's development and communicate any possible impact in a timely manner to protect your rights and interests.