Terms Of Use

1. Introduction and terms of acceptance: Welcome to use the cross-border e-commerce services of keluoda (from now on referred to as "we" or "platform"). By accessing or using our website, mobile applications, and related services, you (the "user") signify that you have read, understood, and agree to be bound by the following terms and conditions ("terms of use"). Please read these documents carefully, as they may involve essential matters such as limitations of liability, methods of dispute resolution, etc.

2. Service content: We are committed to providing you with a comprehensive range of services. These include, but are not limited to, information browsing, user registration, forum communication, message push, and related logistics and payment services. We also offer customer service support to ensure your transactions are completed smoothly.

3. User registration and account: Users must be over 18 or use this platform with their guardian's permission. When registering, users should provide true, accurate, and up-to-date personal information and update it regularly to maintain its validity. Users are responsible for the security and confidentiality of their accounts, including but not limited to user names and passwords. Any activities conducted through the user's account shall be deemed the user's actions.

4. Product purchase and transaction: Users should carefully read the product description, price, shipping fee, import duties (if applicable), and return policy before placing an order. Once the order is confirmed, the user must pay using the selected payment method. We reserve the right to cancel orders if there are unusual circumstances surrounding the transaction. The delivery time of goods is affected by many factors, such as logistics and customs clearance. The specific details are subject to the order details.

5. Intellectual property rights: All content on the platform, including but not limited to text, images, and trademarks, are the property of us or the relevant rights holders and may not be copied or disseminated without permission.

6. User code of conduct: Users' behavior on the platform should comply with all applicable laws, regulations, and ethics. Publishing illegal, infringing, harassing, defamatory, pornographic, or other harmful information is prohibited.

7. Applicable law and dispute resolution: We are dedicated to ensuring a fair and transparent environment for all users. Therefore, any interpretation, validity, and dispute resolution of these terms of service will be governed by the laws of the People's Republic of China (or the relevant laws of your country or region, if applicable).

8. Modifications and notices: We reserve the right to modify these terms of use at any time, and the modified terms will be published on the platform. Your continued use of the platform services shall be deemed your acceptance of the modified terms.

9. Contact us: If you have any questions or suggestions, please get in touch with us at support@keluoda.com.